Salesforce at 20 offers lessons for startup success

by Ron Miller

Salesforce Guru 0 11 Article rating: No rating
Salesforce is celebrating its 20th anniversary today. The company that was once a tiny irritant going after giants in the 1990s Customer Relationship Management (CRM) market, such as Oracle and Siebel Systems, has grown into a full-fledged SaaS powerhouse. With an annual run rate exceeding $14 billion, it is by far the most successful pure cloud application ever created.

Salesforce finally embedding Quip into platform, starting with Sales and Service Cloud

by Ron Miller

Salesforce Guru 0 29 Article rating: 5.0
When Salesforce bought Quip in 2016 for $750 million, it was fair to wonder what it planned to do with it. While company founder Bret Taylor has moved up the ladder to chief product officer, Quip remained a standalone product. Today that changed when the company announced it was embedding Quip  directly into its sales and customer service clouds.