Salesforce Einstein celebrates its first birthday with several new features

by Ron Miller

Salesforce Guru 0 367 Article rating: 5.0
Salesforce launched Einstein, its artificial intelligence platform just one year ago this week. As it celebrates its first birthday, it’s worth taking a look back at the first year and looking at a couple of enhancements they’re adding as a birthday surprise.

Inside Salesforce.com's Customer Obsession: 10 Powerful Lessons From Marc Benioff

by Bob Evans

Salesforce Guru 0 428 Article rating: 5.0
CLOUD WARS: As Salesforce.com tops a $10-billion annualized-revenue run rate and aims for $20 billion by 2020, CEO Marc Benioff has become even more emphatic in stating that Salesforce's ongoing and often-breathtaking success is due primarily to the company-wide obsession with making its customers successful.

Salesforce is using AI to democratize SQL so anyone can query databases in natural language

by John Mannes

Salesforce Guru 0 371 Article rating: 5.0
SQL is about as easy as it gets in the world of programming, and yet its learning curve is still steep enough to prevent many people from interacting with relational databases. Salesforce’s AI research team took it upon itself to explore how machine learning might be able to open doors for those without knowledge of SQL.