by Bob Evans
CLOUD WARS: As Salesforce.com tops a $10-billion annualized-revenue run rate and aims for $20 billion by 2020, CEO Marc Benioff has become even more emphatic in stating that Salesforce's ongoing and often-breathtaking success is due primarily to the company-wide obsession with making its customers successful.
By Parker Harris
At Salesforce, our core value of Innovation drives our work each day — along with our values of Trust, Growth and Equality. That's why we're thrilled to announce that Forbes has once again named Salesforce the World's #1 Most Innovative Company in 2017.
by Michael Catford
The world’s number one CRM platform, Salesforce, is used by businesses the world over to not only manage client relationships, but to help them sell, service and market in a smarter way than ever before.
By Luke Stangel
Shares of Oracle Corp. dipped in trading Tuesday, on rumors that two major customers – Amazon and Salesforce — are building software to help them transition off its proprietary database software.
by MIT Technology Review Custom
A new day is dawning for the customer experience, driven by the application of artificial intelligence, machine learning, and automated technologies to CRM data. The potential exists to transform the customer’s experience by providing service in a more predictive and intuitive way than ever before.