Salesforce announces new developer tools and serverless functions

by Kimanthi Sammy

Salesforce Guru 0 541 Article rating: 4.0
Salesforce has good news coming from the virtual TrailheaDX conference that will take place later this week, commencing today with several developer tools. These developer tools are meant to provide developers with a more enhanced way of creating applications on top of the Salesforce platform.

9 Sales Tactics That Will Help You Exceed Your Quota

By Audrey Harris

Salesforce Guru 0 511 Article rating: 5.0
At the start of your sales career, it’s easy to let ambition take the wheel. Discipline and skill are important, but you focus on doing whatever it takes to convert leads. You’re so eager to close the sale that you can exhaust yourself chasing a promising lead. Introductory training programs and shadowing sessions will give you insights into how experienced reps sell. Along with that education, however, you need to learn more strategy and sales tactics in order to consistently bring in new accounts.

Prep, Present, and Follow Through: How to Nail Your Next Sales Presentation

By Audrey Harris

Salesforce Guru 0 623 Article rating: 5.0

When it comes to building an effective sales presentation, no one-size-fits-all sales deck exists.

Every sales presentation you deliver to a prospect should be personalized and tailored just for them. Successful selling today is about establishing yourself as a trusted advisor. Cookie-cutter messages won’t do that. So how should you get started?

3 Principles to Help You Rethink Your Approach to Customer Data

By Martin Kihn

Salesforce Guru 0 541 Article rating: 5.0
Customers behave differently during crises, and our data strategies have to adapt. During the dark days of the financial crisis of 2008-09, when I led an analytics team at a marketing agency, I met with the CMO of a U.S.-based credit card company. She had noticed a disturbing pattern in her customer data: early-stage companies were charging more on their cards but missing more payments. Heavy late fees made their burdens worse, at the worst possible time.

5 Ways Companies Can Build Trust While Implementing Health and Safety Practices During COVID-19

By Lindsey Finch

Salesforce Guru 0 600 Article rating: 5.0
Overnight, our expectations for our relationships with our employers and companies we work with have evolved. Today, we ask new questions of organizations like, “can I trust this company?” as an employee, customer, and citizen to protect my safety and the safety of others? In normal circumstances, most people are unaccustomed to proactively sharing health information, especially with our workplaces, local communities, or with businesses we engage with. Yet, with a global pandemic in focus, the calculus can change. In fact, a recent survey indicated 89% of Americans would be willing to share some level of personal health information if it would help organizations keep them and their coworkers safe in the reopening process.