Introducing New Einstein Platform Services for Building AI-Powered CRM Apps

By Richard Socher

Salesforce Guru 0 1276 Article rating: 5.0
Today’s business users demand the same intelligent and predictive app experiences they are accustomed to in their personal lives. This has been part of the impetus for Salesforce Einstein, which brings advanced AI capabilities directly into the Salesforce Platform. Einstein not only makes many of our CRM apps smarter, it also arms developers with the tools to build their own custom, AI-powered CRM apps.

Salesforce marches steadily toward $10B run rate goal

by Ron Miller, Alex Wilhelm

Salesforce Guru 0 1398 Article rating: 5.0

Salesforce is on a steady climb toward a $10 billion revenue run rate. And while it’s not quite there yet, its recent, nearly $2.4 billion quarter puts it squarely in the neighborhood.

According to the company’s CEO, Marc Benioff, Salesforce’s revenue growth results give it “the fastest growth of any top [five] enterprise software company.”

Quickly Identify and Clear Bottlenecks in Your Sales Process Using Sales Wave Analytics

By Bobby Brill

Salesforce Guru 0 1383 Article rating: 5.0
According to a 2015 Harvard Business Review study, companies that define a formal Sales Process achieve an 18% higher revenue growth than companies that do not. However, simply defining a formal process is only as good as the sales reps that follow the process. Once a formal process is in place companies must invest time to ensure its being followed properly, and more importantly that it stays finely tuned.

Top Trends for the World's #1 CRM Platform: A Report by Accenture

By John Wookey

Salesforce Guru 0 1071 Article rating: 5.0
Every industry is facing major disruptions driven by technology, changing competitive landscapes, and increasing customer demands. The most profound change is the customer. Companies have always competed on the quality of their goods and services. Now, they are competing on their ability to engage with customers. A company’s ability to meet a customer’s expectation for a smarter, more connected experience is going to define success in the new digital economy.  I’m excited to share this new Technology Vision report by Accenture which highlights three top trends around its “Technology for the People” theme and how Salesforce can help you address them and speed your journey to becoming a customer company.  

The Partnership on AI adds Intel, Salesforce and others as it formalizes Grand Challenges

by John Mannes

Salesforce Guru 0 1083 Article rating: 5.0
Intel, Salesforce, eBay, Sony, SAP, McKinsey & Company, Zalando and Cogitai are joining the Partnership on AI, a collection of companies and non-profits that have committed to sharing best practices and communicating openly about the benefits and risks of artificial intelligence research. The new members will be working alongside existing partners that include Facebook, Amazon, Google, IBM, Microsoft and Apple.