10 advantages of cloud computing for small businesses

By Salesforce

Salesforce Guru 0 745 Article rating: 5.0
In today’s digital age and a growing remote workforce, moving to the cloud is almost a no-brainer. But what is cloud computing? Simply put, it’s computing based on the internet. Where in the past, people would run applications or programs from software on a physical computer or server in their building, using data that’s also housed on that computer or that server, cloud computing allows people access to the same kinds of applications and their own data via the internet.  

What Is Salesforce CPQ?

By Annie Wright

Salesforce Guru 0 727 Article rating: 5.0

Sales reps know the truth — most of their time isn’t spent selling. Research shows reps spend about 66% of their time generating quotes, writing proposals, and getting approvals instead of closing deals.

CPQ can benefit your business and help your reps overcome common sales hurdles. If your reps use legacy quote configurators, are manually reviewing quotes, or seem to have a habit of sending inaccurate quotes to prospects, it’s time to look into CPQ software.

How to Communicate With Customers During Times of Crisis

By Heidi Robbins

Salesforce Guru 0 670 Article rating: 5.0
Whether it’s a global issue like COVID-19 or a local emergency, businesses must have a crisis communication plan in place for their customers. This goes beyond minor adjustments to marketing messages. The plan must extend to customer service teams, your website, social channels, customer-facing staff, and more.