Spreading yourself thin on spreadsheets? Most small business owners that track their customer information still rely on outdated tools and processes
, such as email (44%) and spreadsheets (41%). They start out on them because they are easy, familiar, and quite frankly, free — and we all know free agrees with any new business! But as your business grows, as you add folks to the team, spreadsheets become a difficult, cumbersome way to track your sales, service, and business functions. With a growing team and faster pace of sales, information gets easily lost, quickly outdated, and irreparably siloed. In the end, growing your company on spreadsheets becomes much more costly to the business.