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Salesforce adds integrated order management system to its arsenal

By Ron Miller

Salesforce Guru 0 253 Article rating: 5.0
Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed companies to work across these systems to manage orders in a seamless way.

AI for Customer Service: 4 Ways to Get Ahead of the Curve

BY SALESFORCE UK

Salesforce Guru 0 248 Article rating: 5.0
Customer expectations have changed massively thanks to the internet. Instant gratification is simply expected as normal and it’s harder than ever for service to stand out. Meanwhile, significant growth in customer contact is also putting serious pressure on organisations to offer a prompt response. 

Salesforce adds integrated order management system to its arsenal

by Ron Miller

Salesforce Guru 0 269 Article rating: 5.0
Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed companies to work across these systems to manage orders in a seamless way.
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